Director of Student Services

Position Description


Student Services – Philadelphia or Gettysburg


The Director of Student Services is a member of the Student Services and Enrollment staff and supports the mission of ULS through oversight and implementation of services that fall outside of the academic areas of the seminary.  This includes student transition and orientation, professional workshops and spiritual formation, coordinating services for students with disabilities, coordinating student life and student housing, and coordinating an ongoing Lilly grant.

Reports To

Vice President for Student Services and Enrollment


25% + (expected to be a regular presence on both campuses)

Major Responsibilities

  • Maintain a high level of student contact, visibility, and availability.  Serve as the primary point of contact for first theological students (MDiv, MA, MAML, MAPL) once admitted to a degree program.  This includes communicating about the registration process, student billing process, assigning housing and coordinating move-in dates, and providing student orientation programming at the beginning of each semester.  Continue as primary source of information throughout student’s degree program, often working in collaboration with other offices (contextual education, registrar, financial aid, academic dean, IT) to gather and disseminate information to student body in a timely and clear fashion.
  • Coordinate accommodations for students with disabilities, and in consultation with the Dean, create individualized plans for students needing extra attention/assistance in coursework completion.  Coordinate, with librarian, any needed writing workshops or writing tutors.  
  • Maintain updates to the Student Handbook, and assist Dean and Vice President in management of student disciplinary issues as outlined in Student Handbook.
  • Coordinate services for international students, including monitoring institutional compliance with federal regulations of the Department of Homeland Security and Department of State; issuance and monitoring of F-1 and J-1 status; advise, counsel and educate students in adjusting to life at the seminary and in the U.S. including personal, financial and social concerns.
  • Hold certification as Title IX Coordinator and/or Investigator, and as such oversee mandatory annual training for students, faculty and staff.
  • Oversee the scheduling and implementation of professional workshops required for degree programs (Anti-racism and Professional Ethics), and coordinate required Spiritual Leadership component.
  • Coordinate current Lilly grant, Economic Challenges Facing Future Ministers.
  • Coordinate student life activities in conjunction with student leadership on both campuses.
  • Provide basic counseling care to students and members of the community, and make referrals to therapists and spiritual directors as needed.
  • Take on other responsibilities as assigned by the Vice President of Student Services and Enrollment.


  • MA in student services, student affairs, higher ed administration or related area is strongly preferred; 3+ years previous experience in college or seminary student services is preferred; experience with church-related institutions is desired; theological training is not required but would be helpful.
  • Familiarity with general theology and social statements of the Evangelical Lutheran Church in America.
  • Committed to ecumenism and diversity.
  • Detailed knowledge of ULS programs and policies.
  • Advanced computer literacy and willingness to continue to expand abilities in this area is required; proficiency with MS Office including Excel and Word is required; experience with database management is preferred.  Experience with Empower is preferred.
  • Excellent oral and written communication skills.
  • Natural aptitude for hospitality; capable of working effectively with persons of diverse backgrounds; demonstrated ability to multitask.
  • Position requires maintaining a high level of confidentiality.

It is the policy of the United Lutheran Seminary, in accordance with its By-Laws, Human Resource Practices and applicable federal/state laws and regulations, not to discriminate against any employee or applicant for employment on the bases of race, color, national origin, disability, age, veteran status, sex, gender identity or expression, sexual orientation, parental status, disability, family medical history or genetic information, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Inquiries, application materials, to include a cover letter, resume, and three references, should be sent electronically in Microsoft Word or PDF format to

Contact: Human Resources

Tel. 717-338-3001